Cue Club

Cue Club Update

During voluntary administration, our Cue Club program has been suspended. Points and rewards will not be accrued from 15 September 2026. Rewards accrued before 15 September 2026 may be redeemed in store when an additional value that is equal to or gr

I cannot log in to my Cue Club account.

For access to our brand new Cue website, your Cue Club account needs to be activated via a link we have sent to your email inbox. Please be sure to check your junk or spam folder in case it has been directed there. Once activated, your points and ben

I do not have a password to log in online.

If you have signed up in-store and are shopping online for the first time, you will need to set up a password by entering your email address and selecting ‘forgot password’. This will trigger an email to your inbox that allows you to set your passwor

I need to update my Cue Club details.

You can update your Cue Club account details when logged in online at the Details & Addresses page.

I am not receiving emails from Cue.

Please ensure you are opted in to receive email communication by logging in to your Cue Club account online here and visiting the Communication page. If you are opted in and not receiving emails, it is possible we have been marked as spam by your mai

I would like to unsubscribe.

You can nominate your preferred method of communication or unsubscribe from any or all methods of contact by logging in to your Cue Club account online and visiting the Communication page.