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Cue Club

I cannot log in to my Cue Club account.

For access to our brand new Cue website, your Cue Club account needs to be activated via a link we have sent to your email inbox. Please be sure to check your junk or spam folder in case it has been directed there. Once activated, your points and ben

I would like to unsubscribe.

You can nominate your preferred method of communication or unsubscribe from any or all methods of contact by logging in to your Cue Club account online and visiting the Communication page.

I need to update my Cue Club details.

You can update your Cue Club account details when logged in online at the Details & Addresses page.

What are the Cue Club Benefits?

Sign up to Cue Club to partake in member-only offers and receive a $25 reward on your birthday!Plus, become a Cue Club Black cardholder by spending over $2000 within 12 months to enjoy 10% off full price purchases and a $50 reward on your birthday. F

My point balance is incorrect.

For points to accrue online, customers must be logged in with the applicable email address when checking out. When shopping in-store, the Cue Club active barcode must be provided, which can be found when logged in online here. We recommend setting up

I am not receiving emails from Cue.

Please ensure you are opted in to receive email communication by logging in to your Cue Club account online here and visiting the Communication page. If you are opted in and not receiving emails, it is possible we have been marked as spam by your mai

I have not received my birthday reward.

To be eligible for a birthday reward, your date of birth and a valid email address must be listed in your Cue Club account. Your date of birth can be provided at the time of sign-up or added later by updating your Cue Club account online. Your birthd

I do not have a password to log in online.

If you have signed up in-store and are shopping online for the first time, you will need to set up a password by entering your email address and selecting ‘forgot password’. This will trigger an email to your inbox that allows you to set your passwor

How do I apply a reward to my purchase online.

You will have the option to apply your reward to your order when you're logged in at the payment section of checkout. Simply select apply and the reward amount will be deducted from your order total. If you believe you should have a reward available